Pls find below Adult Men and Women Shoe Size Conversion Table. When you are placing the order, pls advise us the shoe size fitting you on Comment area or via mail. It will be better, if you can also advise your feet size (feet length and feet width).
Q: What type of materials are the items made of on your site? Are they real?
A: All our items are made from many of the same materials as the authentic ones. And they are super mirror image quality replicas, not original ones; we make them with reference to the authentic item in hand. We use the highest quality material and skillful techniques to guarantee the quality.
Q: How authentic looking are your items?
A: Our items are identical to the authentic ones.
Q: Where are the products made?
A: We locate in China and have our own factory in China too.
Q: What is your minimum order requirement?
A: No, there is no minimum requirement in our website, only a small requirement of 5 items for wholesale orders. Please click here to download our wholesale price if you need to place wholesale orders.
Q: Do the prices on your website and catalogue include shipping cost?
A: The prices on our website and catalogue do not include shipping cost. There will be a 30USD flat shipping rate for every bag or every pair of shoe. New policy: we give US$10 discount for every purchased item from the second one on. But our website system can not automatically deduct the discount. If you pay via Paypal, after we receive your full payment including the discount, we will return the discount to you; if you pay via Western Union, pls do not forget to deduct the discount before your pay or you can also contact us for the payment information. Sorry for the inconvenience.
Ordering a number of products, we will give you some discount both on shipping fee and product price. For example, if you order 5 pairs, we will give you $50 off from the total payment.
Q: Do you have any suggestions or tips for getting the shipping cost down?
A: Yes. You can save a lot of money on shipping if you follow these tips below:
1. Try your best to make your parcel contain 3-5 handbags in each delivery other than 1 item.The average shipping cost gets lower & lower if each parcel shipment have 3, 4, 5 bags.
2. Order some smaller sized merchandise with handbags, this way we can put them inside the bigger sized handbags, save a lot of space & shipping cost as well.
3. For customs safety reason, we suggest ship no more than 5 normal size handbags each shipment.
4. EMS shipping is charged by actual weight of the parcel, so does not matter our parcel is big or small by volume cubic meters.
Q: How do I pay for my order?
A: We accept the following payments:
1.Paypal: only for payment less than 1000USD.
2.Western Union.
3. Bank transfer.
Q: How about the deliver time?
A: All orders will be shipped by EMS and it usually takes 4-9 business days for arrival.
Q: What is your return policy?
A: We would like to have all our customers to be 100% satisfied with our products. Nevertheless, minor human errors are inevitable, and if there would be such cases in very rare occasions on not getting the correct products, please return the item, and we will be replacing it. We carry out stringent quality check on our merchandises at random, further lowering defects on our products. However, if there would be any defective products that you are receiving, please resend it back to us within 3 days, and we will replace it for you.we do not accept the return of any good quality products.
Q: What will you do,if my package was held by the Customs?
A: We guarantee each package succefully delievered out of China. If in case, any of your order was seized by the Customs in China, we will resend it at our cost. If your order was missing or seized by the Customs in your country, we will resend it at a 50% cost or give you a 50% refund. Actually, this occasion is really rare, as we mark the package at a low value or as a gift, easy to pass the Customs.
Q: Still having questions?
A: Please feel free to email us at sales@urbestfashion.com or linaqin024@gmail.com , we will get back to you as soon as possible!
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